Support
Get help with your account, device, payment, or order.
Contact support
Email hello@netteqafrica.com for help with an account, payment, order, or privacy request. Have your order reference ready when asking about an order. You can find it in your account or on the tracking page.
Before contacting support
Check your order page for the latest status and keep the device name, order reference, and a short description of the problem available.
How we handle your information
Review our Privacy notice and Terms before sending account or order information.